Just as the online poker campaign in the United States picks up momentum for being legalized in more states, Lock Poker goes offline and leaves millions of dollars in unprocessed customer payments. The troubled online poker website has been offline since the 17th of April and customers are concerned about their outstanding funds.
Lock Poker has been on the rogue list of Casinomeister for the last 5 years and the website has been notoriously slow in processing customer payments. Online poker players have been warned in the past to stay away from Lock Poker as the website has had a number of player complaints and negative reviews on poker forums. However the site continued to get player traffic and new registrations right until the time it went offline.
Lock Poker was kicked out of the Merge Network back in 2012 because Lock Poker accumulated a large amount of debt and also had stopped making payments to the network. Back then Merge Network released a statement cautioning players stating
More recently, player liquidity had almost completely dried up for Lock. Before it was kicked off the Merge Gaming network, the site had a 400-player seven-day cash game average. More recently, the room struggled to average 50 players, a number of whom were suspected of being shills, i.e., paid by the management to encourage others to play
Lock Poker players did not receive any notice about the website going offline nor have they been informed as to when the website will be active again. Based on posts on the popular Two Plus Two Poker forum, Lock Poker has over a million dollars in unprocessed player payments. However, US Poker estimates that the total amount in unprocessed player payments could be over $10 million.
The LockCasino.eu and the LockPoker.eu are still active but the software does not work when a player tries to access the software and connect. If there were technical issues with the website, then the Lock Poker customer service team would have notified its players and given them an estimate as to when the site would be up and running again. The lack of communication from Lock Poker coupled with the tainted reputation of the website makes one assume that Lock Poker has closed for good and players may never obtain their outstanding payments.
The collapse of Lock Poker with millions of dollars in outstanding payments will definitely tarnish the pro online gambling campaign in the United States as anti-online gambling campaigners will now have more proof to make their case.